Nextpage Shared Drive Data Service Installation

Each NextPage Data Service installed must be enabled through the NextPage Document Retention Console.
After installation, each Data Service machine registers itself with the NextPage Global Service. For security
reasons, the Data Service remains in a disabled state until an administrator manually chooses to enable it. Please see the Admin Guide for NextPage Document Retention for details on enabling and managing Data Services.

To install the Shared Drive Data Service on a Windows 2000 Server, Windows Server 2003. or Windows XP
machine, you first need to grant the Log on as a service right to the user account that will be used to run the
NextPage Data Service. The steps to grant the Log on as a service right are shown below:

Grant Log on as a service right to service account:

  1. Log in as an administrator on the machine designated to run the Data Service.
  2. Click on Start>Run and type in MMC, then click OK.
  3. Click on File>Add/Remove Snap-in to bring up the Add/Remove Snap-in dialog window.
  4. Click the Add button and select the Group Policy snap-in.
  5. Click the Add button.
  6. Make sure the Group Policy Object is the Local Computer. You may need to browse to find the Local Computer if it is not already displayed.
  7. After selecting the Local Computer, click Finish.
  8. Click Close.
  9. Click OK.
  10. Expand the Local Computer Policy by clicking on the + sign just to the left of the Local Computer Policylabel.
  11. Navigate to Local Policies by continuing to expand the following settings: Windows Settings>SecuritySettings>Local Policies.
  12. Click on User Rights Assignment.
  13. In the right-hand side of the console, you will see a list of policies. Scroll down to and double click the Logon as a service policy.
  14. Click Add User or Group.
  15. Enter the user name of the account to be used as the NextPage Data Service logon account.
  16. Click OK.
  17. Click OK to apply the Local Security Setting policy.
  18. Close the MMC Console.

Install the NextPage Shared Drive Data Service

  1. The initial setup screen displays. Click Next to proceed with the installation.
  2. Log in as a user with administrative installation privileges.
  3. Launch the install wizard by double-clicking the NextPage_Data_Service_FS_NNN.exe file.
  4. The initial setup screen displays. Click Next to proceed with the installation.
  5. You are prompted to accept the End-User License Agreement. Read the agreement, select the checkbox and click Next.
  6. You are prompted for the User Name and Password necessary to access the information on the Shared Drive that you will be using. When finished entering the information click Next.
  7. You are prompted for the installation folder. The default folder is highlighted. You can change the defaultinstallation folder as needed. Click Next to continue.
  8. Just click Install to begin the installation process.
  9. Setup will run through the copying of files and other necessaries for installation.
  10. You are now prompted to enter configuration information for the Shared Drive Data Service. Theconfiguration information is required for proper operation. Please enter the information carefully. The picturebelow shows the syntax for each configuration parameter. Please remember to enter configuration information specific to your installation. Your specific information will differ from the information shown below. Click Install to continue. After you enter this information installation will continue using the information entered.
  11. NextPage will install the service and copy necessary files. Click Finish to end the installation.

The NextPage Shared Drive Data Service is now installed. You will see a service in the Control
Panel>Administrative Tools>Services console called NextPage Data Service SD. The service should have a
status of Started. If the status is not Started, highlight the service by right-clicking on the NextPage Data Service SD service and selecting Start. This will attempt to start the service. If you experience errors, please see the Troubleshooting section of this guide for assistance. Note: Share permissions are necessary for the user running the service even if local NTFS file permissions have been granted. The NextPage Shared Drive Data Service monitors files using the file share and UNC path exactly as an end user does and must have the appropriate share permissions to access the file share. Additionally, each user storing files on a monitored file server needs the appropriate access and share rights for each monitored file share. (Each upload location designated in the NextPage Document Retention Client and Document Retention Console will need to correlate to a valid file share with appropriate user access.)